Harvey Nash are delighted to have partnered with a long standing client who are looking to recruit a Salesforce CRM System Administrator. This is a permanent role based out of their office in London Victoria 3 days per week.
They are looking for someone to provide valuable support to the CRM product team and CRM users across the world, drive forward and bring to life their CRM vision. With a shared responsibility of Salesforce case management, you'll help them to build a robust, world-class support network across their CRM users community worldwide. You'll also serve as a subject matter expert for Salesforce Sales Cloud solution at the configuration level as well as Salesforce integrations with other systems.
Your role will impact the organisation by providing the best Salesforce support in their sector. Good support will help user adoption, maintain data integrity and in turn positively influence benefit realisation from the CRM programme.
Key skills:
- Previous experience working as a Salesforce administrator within a complex environment over 2 years
- Strong understanding of Salesforce platform, its capabilities and limitations
- Experience working within an agile delivery team
- Experience with Salesforce Sales Cloud
- Configuration experience with Salesforce Experience Cloud is a plus
- One or more SF certifications demonstrating current knowledge (Certified Administrator, Certified Platform App Builder preferred)
- Good cross-cultural, interpersonal and communication skills to interact with diverse nationalities and cultures.
- Excellent analytical skills and problem-solving capabilities with the passion and drive to demonstrate and quantify success.
Please apply now to be considered.
