Customer Journey Manager - Project Manager
- Contract
Customer Journey Project Manager - Edinburgh - £600 pd - Onsite - Inside Ir35
The CJM plays a crucial role in product development; assisting the Product Owner and the broader product team in understanding,
measuring and orchestrating Customer Journeys with a focus on technology and on integrating across functions. Alongside the rest of the feature team, the CJM plays a key role in making sense of this insight and factoring it into prioritisation approaches and design choices.
The Customer Journey Manager is responsible for understanding and optimising theend-to-end customer experience (internal and external) to ensure the needs of the customer remain at the forefront of all journeys. They will be responsible for continuous improvement of the journey and for orchestrating across functional boundaries to ensure journey effectiveness.
This will be achieved through collaborating with colleagues in Product, Experience Design and Engineering to ensure the intended user experience, and journey or process design, is accurately represented.
- Experience in Investment Life Cycle
- Expert Stakeholder Management
- Comfortable with data sets
- TOM and Business Change
- Complex Regulatory experience
- JIRA
Similar jobs
Salary
benefits and bonus
Location
London
Sector
Financial Services
Location
London
Job Type
Permanent
Description
Responsibilities:Develop and maintain strict principles, standards, policies, and procedures that ensure the availability, accuracy, reliability, consistency, and security of all company data stored i
Reference
BBBH108908_1725882741
Expiry Date
01/01/0001
Author
Rajan HunjanAuthor
Rajan HunjanSalary
£70000 - £85000 per annum + bonus + benefits
Location
City of London, London
Sector
Financial Services
Location
City of London
Job Type
Permanent
Description
Senior Network Engineer A Leading Financial Services Business are looking to hire a Senior Network Engineer on a permanent basis - with a salary of £80,000 + bonus + benefits London Based Hybrid Worki
Reference
BBBH108770_1725289425
Expiry Date
01/01/0001
Author
Thomas UllyottAuthor
Thomas UllyottSalary
Negotiable
Location
London
Sector
Financial Services
Location
London
Job Type
Contract
Description
An exciting opportunity has arisen for an Associate to join our Client & Capital Strategy team within the Central Portfolio Management function. The successful candidate will play a key role in deal p
Reference
BBBH108742_1725031863
Expiry Date
01/01/0001
Author
Akeesh KhokharAuthor
Akeesh KhokharLatest News and Insights
Teaser
PostContent Type
Latest NewsPublish date
08/23/2024
Summary
What is Cybersecurity? Cybersecurity is the practice of safeguarding our computer systems, networks, and sensitive data. At its core, it’s the practice of defending against cyberattacks—the
by
Holly Jennings
Teaser
PostContent Type
Latest NewsPublish date
08/23/2024
Summary
In today's digital age, cybersecurity plays a critical role in safeguarding sensitive information and protecting businesses from cyber threats. As cyber threats continue to evolve, the dem
by
Holly Jennings
Teaser
PostContent Type
Latest NewsPublish date
08/16/2024
Summary
In the rapidly evolving business and digital landscape, the role of the Chief Transformation Officer (CTrO) has become increasingly significant. As organisations grapple with the challenge
Hi I'm Luke,
I manage this role