Business Analyst - 12 Month Contract - Inside IR35 - 3-4 days On site

We're looking for a Business Analyst to come in and support the delivery of a contact centre modernisation program, working across a number of work-streams. Which is in the process of awarding a contract to a new partner for a replacement Contact Centre solution.

We are looking for someone who can:

  • Develop and manage comprehensive delivery plans for client-owned services and integration's.
  • Support and lead the delivery and testing of the replacement Contact Centre solution.
  • Liaise between the new Contact Centre partner and existing service providers (e.g., PCI Pal, Verint) to ensure seamless integration.
  • Provide Business Analyst support to the programme, covering various development aspects.

Business Analyst - 12 Month Contract - Inside IR35 - 3-4 days On site

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